Contact Us

We'd love to hear from you! Whether you have a question about our products, your order, or anything else — our team is ready to help.

Get in Touch

• Email: support@petlyvo.com
• Response Time: We aim to respond to all enquiries within 24–48 business hours.

Order Enquiries

If you have a question about an existing order, please include your order number in your message so we can assist you as quickly as possible.

Business Hours

Our customer support team is available Monday to Friday, 9:00 AM – 5:00 PM (GMT). We are closed on weekends and UK public holidays.

Feedback

Your feedback helps us improve. If you have suggestions or comments about our products or service, we'd love to hear them.

Thank you for choosing Petlyvo — where every pet matters. 🐾